Costa Bitezhan Hotel - All Inclusive

My favorite thing to do drinking my coffee while watching the sunset through my balcony from now on? Bitez is really calm and quiet all of the time. I love the food and everything is good.

Misleading Photos – Room Was Unhygienic and Uninhabitable

I booked this hotel based on the photos and description on Booking.com, but the reality was completely different. After a 10-hour drive, we arrived exhausted and were shocked by the condition of the property.The reception area was dark, dirty, and unwelcoming. When we were shown our room, it was filthy — with visible mold around the toilet and sink, and a strong, nauseating smell that made it impossible to stay. It was nothing like the pictures. The room was clearly not cleaned properly, and the whole place felt neglected and unsafe.We immediately told the staff we couldn’t stay and asked to cancel, but they refused to refund our money because it was a “non-refundable” booking. However, we never checked in, and we left immediately to find another hotel. This was not a change of plans — it was due to the unacceptable conditions.I’ve reported the issue to Booking.com and hope they investigate. I’ve used Booking.com many times before, but this was deeply disappointing. Avoid this property if you value cleanliness, honesty, and basic comfort.

Great location. Breakfast was sufficient. It is a pity that not all the staff could communicate in English. The one lady Secil was extremely friendly.

The carpets in the hotel do not give a good impression and needs some cleaning. As we left we saw that they were going to spring clean the area around the pool.

The experience was exceptional, particularly considering the value. The staff provided excellent service, and the hospitality was outstanding, especially Seçil, she was super friendly and helpful with always smile on her face. While the food was not flawless, it was enjoyable.

The air conditioning was not working well.

It was a very great experience for me and my family. The front office manager Nilay was very helpful and kind. Thank you Secil for everything. We’ll come back

Seçil was so helpful and approachable during our stay. Also, the other staff members were helpful. The food was generally good. The bar was open until 23:00 and it had a good selection. The hotel was quiet enough so we were able to rest well. We met some nice guests too so it made our stay more enjoyable. The balcony had a nice view

The towels and linens were kind of old, the furniture looked outdated as well. So, it was not dirty but the hotel needs some renovation. Another point is that the sea is a bit shallow for us. I would like to have tags on the food, mentioning what each meal has (gluten, lactose, etc) When I asked about the filling of borek, the staff was a bit surprised. It would be easier to choose if the food names and ingredients are written

We loved everything but our favorite thing about the hotel was definitely food. Since it is open buffet they have multiple options. Rooms were clean and staff was really helpful.

We really enjoyed the location, the beach and the staff (special thanks to Secil for looking after us)

The stay was amazing, the staff was really helpful. Our hist Seçil Hanim was a great help, very kind, lovely and took good care of us from the beginning to the end of our stay. We recommand this hotel for families and friends. ❤️❤️ thank you Seçil ?

The property is okay, more fun for families and children and locals. Thanks to Secil and the other ladies, all The staff were very friendly, helpful and professional. They upgraded our room to suite since the room was very small and try to accommodate our needs. Although we spent most of the time outside the hotel. Overall, the experience was ok, location is good but not worth the price we paid.

The food wasn’t the best, we had to go and eat outside most of the times. The staff were super friendly and helpful but the food was very basic.

I absolutely loved everything about this place—the amazing vibes, perfect location, and incredibly welcoming staff. A special thanks to Secil for her warmth and kindness—she truly made my stay unforgettable. Wishing her all the success in her new job!

I came there with my family and we were %100 perfectly treated in this hotel. Staff was awesome. They just take care of you in any point. And it's definitely family friendly hotel. They have 2 pools and also an amazing beach. We just relaxed all day on beach. Perfect!!

We stayed at Costa Bitezhan Hotel for a week with my husband and our two little ones, and it was a nice experience. The beach is right there, which made it easy to keep the kids happy. The food was tasty, especially the fresh fruits and breakfast. The room was clean and big enough for all of us. The staff were friendly and always helped us with a smile.

Costa Bitezhan Hotel offers a beachfront location and a laid-back environment, which can be appealing for couples seeking a simple getaway. If you're looking for luxury, this might not be the place, but for a budget-friendly beach holiday, it could suffice.

I booked this hotel by chance and my friend and I really loved it truly! Hotel was clean and actually it's really big. It has a private beach and pool. We didn't have any kids with us but there is a also pool for kids! They also have a bar by the pool. Staff were always fun to talk!

I've visited this hotel with my husband and it was just great. The weather was amazing and it's perfect opportunity to watch sunsets in hotel's private beach. Breakfast was like a Turkish breakfast. It was just delicious!!! Staff knows how to take care of customers. Thanks a lot!!

Hotel looks exactly same as the pictures. Rooms were clean and also big enough. Since it looks same as the pictures there was no problems for me. I liked the food and all inclusive concept was perfect for me. I didn't have to go and spend all of my money outside. Thanks to reception staff everything was easy.

I found this hotel coincidentally. Hotel was really clean and also staff were very friendly. They took care of us all the time. It was easy to communicate with them. We could reach them easily whenever we needed. Hotel has a beach which was perfect. Thank you for everything!

I had business trip and picked this hotel for my stay. Rooms were clean and staff were caring. Food was delicious enough. Hotel also has it's private beach. Bitez is also really small but really calm. I had a morning walk before I left, it was truly peaceful.

Staff were very friendly. I liked the food and rooms. Bitez was also calm and beautiful. Thank you.